thread Shifts - Labor & Tips Custom Start/End not working? in Archived Discussions (Read Only)

Shifts - Labor & Tips Custom Start/End not working?

twentysixcafe — Fri, 17 Feb 2023 18:04:22 GMT

I am trying to answer the question "How much did I spend on labor from 2pm - 6pm in 2022?"

I am using the Shifts - Labor & Tips report. I select "2022" and "Custom start/end 2pm - 6pm" but I see no difference between "all day" for all of 202 and 2pm-6pm for 2022.

Is this broken? How can I determine how much I spent on labor between 2pm - 6pm for all of 2022?

Re: Shifts - Labor & Tips Custom Start/End not working?

twentysixcafe — Fri, 17 Feb 2023 18:07:23 GMT

This also does not work when I try to do it for just one month.

There is a difference but it is very strange and not correct. This report is broken, please advise?

Re: Shifts - Labor & Tips Custom Start/End not working?

twentysixcafe — Fri, 17 Feb 2023 18:12:07 GMT

None of this makes sense. Here are the labor hours in Square for two days.

And here are two reports: one for the whole day over those two days, and one for just 4pm - 6pm for those two days.

Re: Shifts - Labor & Tips Custom Start/End not working?

JasonSQPM — Sun, 19 Feb 2023 20:38:15 GMT

Hi there - thanks for the feedback and reaching out on this topic.

The filter that you are applying is operating correctly, but in a different fashion than you are anticipating. The time input of 2pm-6pm is applying it as "2pm on the first day until 6pm of the last day" rather than "2pm-6pm on each day". I'm binging this back to the team to see how we can make this behavior more transparent and/or support the behavior you are requesting to help you pull the proper reporting.