thread Re: I have clients still receiving automated appointment reminders, How do i disable them? in Archived Discussions (Read Only)

I have clients still receiving automated appointment reminders, How do i disable them?

HiloBayMassage — Sun, 07 Mar 2021 23:19:50 GMT

I have have various complaints of clients getting reminder messages even after the reminder setting has been disabled or in my case uninstalled. So my question is how do I actually stop this from occurring? I see no value in something giving faulty data to clients.

Re: I have clients still receiving automated appointment reminders, How do i disable them?

isabelle — Mon, 08 Mar 2021 01:55:37 GMT

Hey @HiloBayMassage ✨

Set and edit appointment email and text message reminders settings from Communications in your dashboard. You can remove all reminders if need be.

Does that work? Let me know if not 👩🏼‍💻

Re: I have clients still receiving automated appointment reminders, How do i disable them?

HiloBayMassage — Mon, 08 Mar 2021 23:43:22 GMT

Thanks, I’m not sure I can even access my dashboard. But I’l try.