thread How to change email address when current info is invaid in Archived Discussions (Read Only)

How to change email address when current info is invaid

RobGross — Tue, 09 Mar 2021 19:02:31 GMT

I need to change my email address on my Square account, but when I attempt to do so on the dashboard, I am prompted to send an email or text to confirm the change. Problem is, both the email address and the text phone number that are suggested are no longer active. How do I change my email address in this circumstance? Thanks.

Re: How to change email address when current info is invaid

JustinC — Wed, 10 Mar 2021 20:38:47 GMT

Ah, you'll need to call CS directly so they can manually change your email and remove SMS authentication from your account.

Do you have your customer code? You're required to to log in to grab it, so if you haven't jotted down your code already, let me know in a private message so I can follow up. @RobGross