thread Re: How do I set up indefinite invoice reminders (weekly reminder) until the invoice is paid? in Archived Discussions (Read Only)

How do I set up indefinite invoice reminders (weekly reminder) until the invoice is paid?

Ben17 — Tue, 16 Mar 2021 22:24:24 GMT

I'd like my invoices to be sent on a weekly basis until they are paid. So far it looks like you can only send 5 reminders?

Re: How do I set up indefinite invoice reminders (weekly reminder) until the invoice is paid?

Joe — Wed, 17 Mar 2021 12:21:14 GMT

Hi there, @Ben17 - thanks for reaching out to us here on the Seller Community!

You will be able to schedule payment reminders for your Invoices within the Invoice itself. Select Edit Reminders to modify reminder frequency and create new reminders. Note: Once an invoice has been paid, reminders will no longer be sent.

In terms of the 5 reminder limitation, I believe that limit is only set for manual reminders - which applies to the number of times you've manually selected "send reminder" within the Invoice.

If you'd like to resend the Invoice altogether, you can find the instructions here.

Re: How do I set up indefinite invoice reminders (weekly reminder) until the invoice is paid?

CreeksideRV7446 — Sun, 11 Sep 2022 14:20:38 GMT

Reminders are not allowed for invoices sent via text message. 😞

Re: How do I set up indefinite invoice reminders (weekly reminder) until the invoice is paid?

Laurie_ — Wed, 14 Sep 2022 02:26:22 GMT

Hey there, @CreaksideRV7446, thanks for reaching out on this thread!

Unfortunately, Square Invoices reminders are not supported by text message as a delivery method at this time. I can absolutely see how that would be a useful feature to have.

Feel free to submit a feature request for this so that our Product Team can better track your feedback. We are constantly improving Square Products based on feedback like yours.

In the meantime, let us know if you have any further questions about using Square Invoices.