https://community.squareup.com/t5/Archived-Discussions-Read-Only/Suggestions-for-declined-cards/m-p/256457#M13221 <P>Hmm, the Register shouldn't stall for that long. Sounds like an internet issue or a software issue.&nbsp;</P> <P>&nbsp;</P> <P>First check to see if an update is available&nbsp;(<STRONG>Settings &gt; Hardware</STRONG>. Tap&nbsp;<STRONG>General</STRONG>&nbsp;&gt;&nbsp;<STRONG>About Register</STRONG>&nbsp;&gt;&nbsp;<STRONG>Software Update</STRONG>.)</P> <P>&nbsp;</P> <P>Try these <A href="https://squareup.com/help/us/en/article/6180-square-register-troubleshooting" target="_blank">other steps</A> also if you find your register is already UTD. <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/359830">@Apollos1</a></P> Sat, 20 Mar 2021 19:04:03 GMT JustinC 2021-03-20T19:04:03Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Suggestions-for-declined-cards/m-p/255898#M13220 <P>When a customer has a declined card, the register is inoperable for a minimum of 4 minutes which irritates the customer, the other customers waiting, and the staff. &nbsp;Any way to bypass this?</P> Fri, 19 Mar 2021 00:52:42 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Suggestions-for-declined-cards/m-p/255898#M13220 Apollos1 2021-03-19T00:52:42Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Suggestions-for-declined-cards/m-p/256457#M13221 <P>Hmm, the Register shouldn't stall for that long. Sounds like an internet issue or a software issue.&nbsp;</P> <P>&nbsp;</P> <P>First check to see if an update is available&nbsp;(<STRONG>Settings &gt; Hardware</STRONG>. Tap&nbsp;<STRONG>General</STRONG>&nbsp;&gt;&nbsp;<STRONG>About Register</STRONG>&nbsp;&gt;&nbsp;<STRONG>Software Update</STRONG>.)</P> <P>&nbsp;</P> <P>Try these <A href="https://squareup.com/help/us/en/article/6180-square-register-troubleshooting" target="_blank">other steps</A> also if you find your register is already UTD. <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/359830">@Apollos1</a></P> Sat, 20 Mar 2021 19:04:03 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Suggestions-for-declined-cards/m-p/256457#M13221 JustinC 2021-03-20T19:04:03Z