https://community.squareup.com/t5/Archived-Discussions-Read-Only/How-do-I-insure-the-cancellation-fee-will-be-charged-on-file/m-p/258611#M12999 <P>How do I insure the cancellation fee WILL be charged that I have on file to a client who is canceling on the same day? The client’s card is on file already. I want to cancel her appointment but idk what to select to ensure she’s charged.</P> Sat, 27 Mar 2021 15:17:48 GMT RB19 2021-03-27T15:17:48Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/How-do-I-insure-the-cancellation-fee-will-be-charged-on-file/m-p/258611#M12999 <P>How do I insure the cancellation fee WILL be charged that I have on file to a client who is canceling on the same day? The client’s card is on file already. I want to cancel her appointment but idk what to select to ensure she’s charged.</P> Sat, 27 Mar 2021 15:17:48 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/How-do-I-insure-the-cancellation-fee-will-be-charged-on-file/m-p/258611#M12999 RB19 2021-03-27T15:17:48Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/How-do-I-insure-the-cancellation-fee-will-be-charged-on-file/m-p/258904#M13000 <P>It depends on your settings <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/361739">@RB19</a>.</P> <P>&nbsp;</P> <P>Take a look&nbsp;<A href="https://squareup.com/help/us/en/article/5493-set-a-custom-cancellation-policy-with-square-appointments" target="_blank">here</A>&nbsp;for more information and let me know if you have any questions! <span class="lia-unicode-emoji" title=":sparkles:">✨</span></P> Sun, 28 Mar 2021 23:22:55 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/How-do-I-insure-the-cancellation-fee-will-be-charged-on-file/m-p/258904#M13000 isabelle 2021-03-28T23:22:55Z