Change Weebly account to different domain on unpublished site.

MelissaSmithok — Tue, 30 Mar 2021 15:27:01 GMT

How do you contact Weebly about an account billing question?

I set up a new Domain and Weebly account 10 months ago as "Domain1". About 6 months ago, I decided that the name was wrong and set up new "Domain2" to use instead. (It is tied to the same Weebly site account as Domain1).

The Weebly site is NOT published yet.

I want the site domain to change to Domain2 and to let Domain1 expire but want to continue the site account.

Just got an email that Domain1 is going to expire in 6 weeks and that I need to update payment information so it doesn't expire. (There had been a credit card change) I updated the website account card info but did NOT update the Domain1 name credit card info.

2 Questions:

1. Is my Weebly account site at risk of going away since I don't plan to renew Domain1?

2. How do I change the default account information to show the Domain2 name (even though it is already tied to the account)?

Thanks for your help!

Re: Change Weebly account to different domain on unpublished site.

BernadetteA — Fri, 02 Apr 2021 00:52:29 GMT

Thanks for posting, @MelissaSmithok

1. No, the site itself will not be deleted, but it could run into loading errors if the attached domain deletes. This usually takes a couple weeks after expiration to cause any troubles, but shouldn't affect you since you are changing the site address.

2. You can change the site address by navigating to the Square Online Overview page and clicking Website > General Settings. You'll see the option to change the address at the top of the screen. After you save your changes I recommend opening the site editor so you can re-publish the site.

Visit our page here while you are logged into your account to contact support.

thread Re: Change Weebly account to different domain on unpublished site. in Archived Discussions (Read Only)

Change Weebly account to different domain on unpublished site.

Re: Change Weebly account to different domain on unpublished site.