thread Re: Have 2 devices connect on chip reader in Archived Discussions (Read Only)

Why can’t I connect my Contactless and Chip Reader to 2 devices at the same time?

Bluegrass — Sat, 03 Apr 2021 00:21:15 GMT

Why can't 2of us be connected on our chip reader. We are in one business account

Re: Have 2 devices connect on chip reader

sayra — Sat, 03 Apr 2021 00:18:27 GMT

Hey, @Bluegrass - I can understand your frustration. Our Square Contactless + Chip Reader can’t be used with multiple devices at the same time. It only connects with one device at a time. To connect your reader to another device, make sure to disconnect it from its current device. To do so, visit your in-app Settings > tap Card Readers > select your reader from the list > tap Forget this Reader twice to confirm.

Hope this helps!

Re: Have 2 devices connect on chip reader

Bluegrass — Tue, 06 Apr 2021 12:18:27 GMT

Thank you for your help. It was frustrating. But now that I understand this I can deal with it.

Have a good day