thread Re: weebly email in Archived Discussions (Read Only)

Weebly email reply issues

808Sweetshack — Thu, 08 Apr 2021 19:47:42 GMT

Weebly has an automated "do not reply" when I send a reply back to a customer.

When I send return sometimes my customers get my reply but often I get a response from Weebly "address not found"

I then have to physically copy mycustomers email address and re send the message.

Also can not seem to finid a list of all my emails recieved.

Suggestions???

Re: weebly email

isabelle — Mon, 05 Apr 2021 22:33:24 GMT

Hi @808Sweetshack 🍭

Hmmm. Is this for form replies? Want to make sure I provide you with the right instructions.

Re: weebly email

808Sweetshack — Wed, 07 Apr 2021 01:50:20 GMT

I guess. When I receive an email from my website Contact us page, and hit "reply" , I usually get "address not found". It is the weebly address. I think sometimes it is not replying to my customer u to the automated weebly notice. If I do not catch it I have a hard time re finding the customers email and then copying their address and sending directly from my company mail.

Re: weebly email

isabelle — Thu, 08 Apr 2021 19:40:01 GMT

I checked with our Square Online team - and unfortunately what you're doing right now is the only method. Sorry about that @808Sweetshack.