thread Re: how to send automated email/text to new customers? in Archived Discussions (Read Only)

how to send automated email/text to new customers?

VSM — Thu, 08 Apr 2021 20:33:01 GMT

Hi, Im wondering if there is a way to send an automated email/text to new clients? Id like to send an automatic text with a link to google reviews / online booking link after the clients appointment. Is this possible through square?

Re: how to send automated email/text to new customers?

Goldneye — Thu, 08 Apr 2021 21:40:43 GMT

HI, hopefully these Square Support pages will help. Square Marketing.

https://squareup.com/us/en/software/marketing

https://squareup.com/help/us/en/article/5346-get-started-with-square-marketing

https://squareup.com/help/us/en/article/6150-square-marketing-pricing

Re: how to send automated email/text to new customers?

VSM — Sat, 10 Apr 2021 16:38:45 GMT

useless.. im not trying to send a marketing campaign im trying to do a simple automatic follow up message after the clients appointment to leave a review.

Re: how to send automated email/text to new customers?

Goldneye — Sat, 10 Apr 2021 16:48:13 GMT

HI, I believe the only option is Square Marketing for email/text marketing followups. If you are using the Online Store you can upgrade to Paid Plan and activate the Item Reviews.