thread Re: There is no "Export Orders" button on the top of my Orders page. Where is it? in Archived Discussions (Read Only)

There is no "Export Orders" button on the top of my Orders page. Where is it?

EZC — Wed, 14 Apr 2021 16:57:18 GMT

Searched how to export Orders report and keep finding the same answer, "Click on the Export Orders button on the top right." There is no button. There is an "Edit orders" button. Where is the Export button?

Re: There is no "Export Orders" button on the top of my Orders page. Where is it?

isabelle — Thu, 15 Apr 2021 19:12:44 GMT

Hey @EZC! ✨

This should be done on a computer. Is that what you were using?

To export Order data, go to the Orders page on your dashboard and click the Export Orders button.

Once you’ve made your selections and click Export - you’ll receive an email with a link to download the file. Hope this helps!

Re: There is no "Export Orders" button on the top of my Orders page. Where is it?

EZC — Fri, 16 Apr 2021 15:23:31 GMT

Thank you. I was on my computer, but apparently on the wrong page. 😊

Re: There is no "Export Orders" button on the top of my Orders page. Where is it?

SCBVA — Sat, 06 Nov 2021 14:59:44 GMT

Hi, I'm having this problem too. If you have a moment, where is the right page? I click on orders and all I see is an add for Cash app, no export button. I've clicked around to transactions and all over. Thanks for your help!

Re: There is no "Export Orders" button on the top of my Orders page. Where is it?

Kassi_ — Tue, 09 Nov 2021 20:50:56 GMT

Welcome to the Community, @SCBVA -

Are you looking on a computer to try and see this?

Going through an internet browser like Google Chrome will show the available options like Isabelle showed in her screenshot above.

Please let me know if you're still not seeing it and I am happy to circle back.

Re: There is no "Export Orders" button on the top of my Orders page. Where is it?

sttitans — Wed, 08 Jun 2022 13:36:47 GMT

Hi, I'm having this problem too. If you have a moment, where is the right page? I click on orders, no export button. I've clicked around to transactions and all over. Thanks for your help!

Re: There is no "Export Orders" button on the top of my Orders page. Where is it?

JJ_ — Fri, 10 Jun 2022 13:30:28 GMT

Hey there @sttitans

This can be found when visiting your Square Online overview page.

Please visit: Square Dashboard > Ecommerce > Online > Orders

I hope this information is helpful and Welcome to the Seller Community.