Has anyone accidentally charged two different city’s taxes at one time? I had two rates enabled

rollinsnow — Sat, 04 Mar 2023 02:19:52 GMT

Has anyone accidentally charged two different towns tax rates on the same charge? I had two different towns taxes enabled so it charged both towns tax rate to me. I have it set up so that my amount is $2.50 with taxes included in that amount. All of these transactions were cash besides one. What do I need to do to get only one town tax rate charged? I asked square and they said nothing can be done once a transaction is complete. I feel like if I did a refund on all of these transactions then turned off the incorrect town taxes to disabled then recharge all the same charges. Would this work?

Re: Has anyone accidentally charged two different city’s taxes at one time? I had two rates enabled

VanKalkerFarms — Sun, 05 Mar 2023 19:33:37 GMT

you could go thru each credit card transaction and calculate out what the incorrect tax rate that was charged and refund the few cents. You can not fully refund the transactions because you will have no way to recharge them.

And definitely get the taxes fixed so that there are not any more issues.

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Has anyone accidentally charged two different city’s taxes at one time? I had two rates enabled

Re: Has anyone accidentally charged two different city’s taxes at one time? I had two rates enabled