thread Re: Sneaky Square Online website in Archived Discussions (Read Only)

Downgrade my Online Store?

pro100bear — Thu, 15 Apr 2021 12:18:37 GMT

The title of this thread has been edited from the original.

Couple of days ago I opened Appointments and got a message:

We're upgrading your booking site after May 31 — get early access now!

I accidentally accepted the offer and what Square did? Square created its weebly website!

How can I delete it?

Re: Sneaky Square Online website

pro100bear — Thu, 15 Apr 2021 03:40:17 GMT

Re: Sneaky Square Online website

Joe — Thu, 15 Apr 2021 12:16:53 GMT

Hi there, @pro100bear - thanks for bringing this to our attention here on the Seller Community. Good to hear from you again.

If you are looking to down-grade your site based on an update you've trialed, you can manage your subscriptions by following the steps listed here in this helpful resource.

Likewise, if you are wanting to simply delete your Online Store altogether, you can do so by following these steps.

Let me know if that gets you where you need to be!

Re: Sneaky Square Online website

pro100bear — Thu, 15 Apr 2021 12:36:16 GMT

Thank you.

Correct. But, unfortunately, my Weebly, that created for Appointments, looks slightly different and there are not "create" or "delete" buttons.

Re: Sneaky Square Online website

Joe — Thu, 15 Apr 2021 12:39:21 GMT

Ah, @pro100bear - are you running a Weebly site specifically, as opposed to a Square Online Store?

Re: Sneaky Square Online website

pro100bear — Thu, 15 Apr 2021 12:42:25 GMT

I don't know, honestly. I accepted Appointment's offer and this website was created for me.

Sad part, my original Appointment's links are not working properly now.

Re: Sneaky Square Online website

Joe — Thu, 15 Apr 2021 12:45:05 GMT

Oh no! So sorry to hear this. Since we are unable to take a look into your account specifically here from the Seller Community, I would recommend reaching out to our Support Team directly when you can. They can deep dive with you into your account settings to identify where the issue lies.

We will keep an eye out for your contact!