Charged service under wrong customer

EnviousBrows608 — Tue, 20 Apr 2021 21:36:22 GMT

I use square appointments and was wondering what happens when I charge a client under someone else’s name. I had back to back appointments and didn’t realize I put a different client under her transaction.

Re: Charged service under wrong customer

Kassi_ — Thu, 22 Apr 2021 15:40:45 GMT

Hey there, @EnviousBrows608 -

Welcome to the Community.

Did you charge the right customer's card?

The customer's name will be attached to the transaction, but you can go into the transaction and Edit the Customer.

Go to your Dashboard > Transaction > Select transaction > Click the 3 dots in the right corner > Edit Customer

Give this a try and let me know if you have any issues or questions.

thread Re: Charged service under wrong customer in Archived Discussions (Read Only)

Charged service under wrong customer

Re: Charged service under wrong customer