https://community.squareup.com/t5/Archived-Discussions-Read-Only/Purchase-didn-t-go-thru-and-was-automatically-cancelled/m-p/267068#M11992 <P>Sold an item about an hour ago but it was taking a long time due to poor Internet service. So it suddenly cancelled the purchase after the buyer left. Is there somewhere the info is being stored</P> Sat, 24 Apr 2021 17:46:39 GMT Wildman 2021-04-24T17:46:39Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Purchase-didn-t-go-thru-and-was-automatically-cancelled/m-p/267068#M11992 <P>Sold an item about an hour ago but it was taking a long time due to poor Internet service. So it suddenly cancelled the purchase after the buyer left. Is there somewhere the info is being stored</P> Sat, 24 Apr 2021 17:46:39 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Purchase-didn-t-go-thru-and-was-automatically-cancelled/m-p/267068#M11992 Wildman 2021-04-24T17:46:39Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Purchase-didn-t-go-thru-and-was-automatically-cancelled/m-p/267207#M11993 <P>Sorry to see that trouble has brought you to the&nbsp;<A href="https://www.sellercommunity.com/t5/Orientation-Etiquette/Orientation-Welcome-to-the-Seller-Community/m-p/190104#M152" target="_blank">Seller Community</A>!</P> <P>&nbsp;</P> <P><A href="https://squareup.com/help/au/en/article/5082-why-did-my-payment-fail" target="_blank">This page</A> may help shine a light on what happened here, <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/368710">@Wildman</a>.</P> <P>&nbsp;</P> <P>If you haven't already, our team can help you determine what your next steps are after taking a look at your account. When you have a moment, please reach out directly by logging into your Square account and heading&nbsp;<A href="https://squareup.com/help/us/en/contact?panel=FAB456B04971&amp;skip_unit_select=true" target="_blank">here</A>. Phone support will be available starting at 9AM tomorrow morning, or you can send our team a message to be assisted via email.</P> Sun, 25 Apr 2021 18:43:21 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Purchase-didn-t-go-thru-and-was-automatically-cancelled/m-p/267207#M11993 Valentina 2021-04-25T18:43:21Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Purchase-didn-t-go-thru-and-was-automatically-cancelled/m-p/267252#M11994 <P>All taken care of darlin, thanks anyway!!<span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> Sun, 25 Apr 2021 21:30:11 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Purchase-didn-t-go-thru-and-was-automatically-cancelled/m-p/267252#M11994 Wildman 2021-04-25T21:30:11Z