thread Re: On Demand Delivery - Square Online in Archived Discussions (Read Only)

On Demand Delivery - Square Online

organico — Mon, 17 May 2021 10:28:36 GMT

Hi, we're looking at switching our site over to Square Online. Few things we are noticing.

Ordering Issues

I test ordered from the site as a customer for delivery and received 3 duplicate texts confirming the order from Square. Pretty annoying if you;re a customer, seemed unprofessional and glitchy
There is no option for scheduling deliveries for a later date. For pickup orders you get an option to schedule for anytime within the next 3 months. But for delivery orders you dont get the option, or at least I cant see one??

For Building / User interface

Limited customization in general. Super limited in most regards to something like Weebly or Wix.
Slow loading in general which I saw in a couple other reviews. Also seems a little mom and pop / unprofessional. Haven't seen a site load this slow in quite some time..

Anyone have similar issues and know how to fix them? I especially want to get scheduled delivery orders so people can order catering for future dates, etc.. We also have lots of office workers in the area that like to pre-order days in advance and I could see them preferring to order from a 3rd party app for that reason.

Lmk if you have any questions or I can help anyone...

Re: On Demand Delivery - Square Online

Goldneye — Mon, 17 May 2021 15:03:34 GMT

HI, regarding the editor, initially it will seem limited options. Best advice is to click around the editor and become familiar with it. Add sections, add pages, add stories etc. Square has named the options differently than a normal provider. For instance, a blog is Stories. Each option or feature is within a different section which opens up different options for that section. It offers 12 different layout options for the main banner alone.

Load time is dependent on the internet and Square's busiest time of day. During their busiest time of day there is a known lag issue regarding inventory loading.

Screenshot below shows how many sections I have added on my Home Page alone. Each page can have unlimited sections to create as you wish.

Screenshot below, when Main Banner is clicked it shows the options available.

Re: On Demand Delivery - Square Online

faheem — Mon, 17 May 2021 15:46:38 GMT

@organico The scheduled delivery feature is being beta tested right now. You can try it in the Beta Community.