thread Re: Is there any way to set a minimum amount for online orders? in Archived Discussions (Read Only)

Is there any way to set a minimum amount for online orders?

OpalsUnlimited — Fri, 21 May 2021 16:56:15 GMT

I am trying to set a minimum amount for online orders and can’t seem to find out of that is possible? Can this be done?

Re: Is there any way to set a minimum amount for online orders?

TwilaG — Fri, 21 May 2021 17:38:33 GMT

Yes. Click on "Online" from the main menu and it will give you another menu listing. From there you would click on "Fulfillment" and there you can click on "Pickup & Delivery" where it will allow you to set up the minimum amount you want.

Re: Is there any way to set a minimum amount for online orders?

pmarsland — Tue, 09 Nov 2021 17:43:02 GMT

Where does this setting live now? I don’t see it in the fulfillment section or anywhere else…

Re: Is there any way to set a minimum amount for online orders?

frances_a — Thu, 11 Nov 2021 19:03:53 GMT

Hello @pmarsland!

If you go to the Square Online Dashboard then Fulfillment on the left, select "Pickup and delivery" then click "Edit" next to the location of your choice. You'll see the "Minimum order amount" option in the next screen.

Thank you!

Re: Is there any way to set a minimum amount for online orders?

pmarsland — Thu, 11 Nov 2021 19:44:54 GMT

Hey Frances A -

i appreciate your direction - I did finally find the minimum order setting, though I can’t seem to make it work. When I set the minimum amount for delivery as $13, I’m still able to create a test order for $10 that completes with no notice about a minimum order amount.

is there some other criteria or switch that I haven’t figured out?

Re: Is there any way to set a minimum amount for online orders?

frances_a — Thu, 11 Nov 2021 22:05:32 GMT

I'm glad you were able to find the option!

Keep in mind turning on this option means only orders for pickup/delivery will have a minimum order amount. So if an order is placed for shipping, the minimum order amount won't apply.

You also want to make sure you turn on the option for all of your locations, if you have more than one.

Let me know if either of this suggestions help!

Re: Is there any way to set a minimum amount for online orders?

vanderfarmers — Fri, 09 Sep 2022 22:34:24 GMT

So where can I put the minimum order in for online orders?

I cant find that option...please help

Re: Is there any way to set a minimum amount for online orders?

RobynR — Sun, 11 Sep 2022 21:10:21 GMT

Hey @vanderfarmers,

Welcome to the Community.

Please check out this Best Answer from the thread above.

Let me know if this helps!