thread Can I change the way online orders print? in Archived Discussions (Read Only)

Can I change the way online orders print?

1369Coffeehouse — Wed, 02 Jun 2021 17:24:01 GMT

When online order tickets print, it would be extremely helpful to print the order name in large print at the top instead of "Square Online #######.). It would make it much easier for our customers to find their orders. Is there any way to change that? @Square

Re: Can I change the way online orders print?

JustinC — Wed, 02 Jun 2021 20:36:26 GMT

Hi @1369Coffeehouse - Our Product Team made some improvements to the appearance of order tickets. The customer name should appear bigger now. Like this:

Is your POS system up to date?

Re: Can I change the way online orders print?

1369Coffeehouse — Sun, 06 Jun 2021 03:15:16 GMT

Perhaps not. I’ll check.

Re: Can I change the way online orders print?

1369Coffeehouse — Tue, 08 Jun 2021 13:50:50 GMT

Just updated but tickets are still

printing the old way. Any advice?

Re: Can I change the way online orders print?

Joe — Tue, 08 Jun 2021 19:15:44 GMT

Hi there, @1369Coffeehouse - stepping in for Justin on this one! Thanks for reaching out and letting us know.

Would you mind walking through these troubleshooting steps? They will insure both your app, as well as your device itself, are both up to date.

We will keep an eye out for your response!