thread When testing the booking feature..... in Archived Discussions (Read Only)

When testing the booking feature.....

Emiree — Mon, 21 Jun 2021 03:09:39 GMT

When testing out the booking feature I noticed when I selected a 2hr service, the times that showed available were in 2hr increments starting from the time I opened even though I have NO appointments and the day is fully open, FOR EXAMPLE:

I work 10am-6pm, a client books a 2hr service on a day that has NO appointments and the times that shows for them to pick are:

10am

12pm

2pm

4pm

THIS IS SUPER ANNOYING because what if they needed to come at 11am? 1pm? Or 3pm? It’s such a inconvenience for not only me but for my clients as well. I haven’t switched over just yet but I’ve put a lot of work into manually adding services, pictures, etc. and this would be a deal breaker to continue to use Facebook for my appointments. They show ALL times that are available. Is there a way to fix this?!

Re: When testing the booking feature.....

ashc — Tue, 22 Jun 2021 14:06:23 GMT

Hey @Emiree and welcome to the Community!

Tagging some SuperSellers here who use Appointments for input/suggestions:

@dasap1234 @JupiterGames @Doran @Minion @TCSlaguna @Ravenssong69 @page158

Re: When testing the booking feature.....

Minion — Tue, 22 Jun 2021 16:13:14 GMT

Thanks @ashc

@Emiree If you go under Appointments > Settings > Calendar & Booking and scroll down to Online Scheduling and then Appointments are scheduled you should be able to change your times to a few different options .

-According to service duration

-on the quarter hour

-on the half hour

-on the hour.

I'm going to guess its on by service duration, so switching it to one of the others should solve that problem for you.

Let me know if that helps

Cheers

Re: When testing the booking feature.....

Emiree — Tue, 22 Jun 2021 19:02:12 GMT

Yess!!! Thank you soooo much!!!! That fixed it!!

Re: When testing the booking feature.....

Minion — Tue, 22 Jun 2021 21:02:24 GMT

Perfect glad to help, and hopefully see you switch over fully now 🙂