https://community.squareup.com/t5/Archived-Discussions-Read-Only/online-order-error-messages/m-p/283420#M10849 <P>Welcome to the Community, <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/381869">@upperdrive</a> <span class="lia-unicode-emoji" title=":party_popper:">🎉</span></P> <P>&nbsp;</P> <P>I'm not familiar with the error you are describing, and I'm not finding any additional reports. It definitely sounds like something is not working properly for your checkout screen, though. Can you please <A href="https://squareup.com/help/us/en/contact?panel=FAB456B04971&amp;skip_unit_select=true" target="_blank">reach out to our support team</A> when you get a chance? A rep will want to troubleshoot this with you by trying to recreate the error.&nbsp;</P> Sun, 27 Jun 2021 00:46:53 GMT BernadetteA 2021-06-27T00:46:53Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/online-order-error-messages/m-p/283186#M10848 <P>I keep having an issue with repeat customers getting an error message with online orders...they get an error that says "numbers do not match" and then screen won't allow order to be placed.</P> Fri, 25 Jun 2021 15:40:53 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/online-order-error-messages/m-p/283186#M10848 upperdrive 2021-06-25T15:40:53Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/online-order-error-messages/m-p/283420#M10849 <P>Welcome to the Community, <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/381869">@upperdrive</a> <span class="lia-unicode-emoji" title=":party_popper:">🎉</span></P> <P>&nbsp;</P> <P>I'm not familiar with the error you are describing, and I'm not finding any additional reports. It definitely sounds like something is not working properly for your checkout screen, though. Can you please <A href="https://squareup.com/help/us/en/contact?panel=FAB456B04971&amp;skip_unit_select=true" target="_blank">reach out to our support team</A> when you get a chance? A rep will want to troubleshoot this with you by trying to recreate the error.&nbsp;</P> Sun, 27 Jun 2021 00:46:53 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/online-order-error-messages/m-p/283420#M10849 BernadetteA 2021-06-27T00:46:53Z