thread Re: Input wrong phone number for receipts in Archived Discussions (Read Only)

Input wrong phone number for receipts

MAnderson557 — Sat, 26 Jun 2021 23:53:14 GMT

Customer here;not a seller

I input my phone number for receipts wrong today and now receipts linked to my card are being sent to the wrong phone number. I’m not sure how to figure out and edit the phone number linked to my credit card.

Re: Input wrong phone number for receipts

Goldneye — Sun, 27 Jun 2021 15:08:59 GMT

HI, you would need to contact the store you purchased from.

There is no option available for customers to edit their information here on Square.

Re: Input wrong phone number for receipts

Seamus — Mon, 28 Jun 2021 06:28:13 GMT

Hey @MAnderson557,

As @Goldneye mentioned you can get back in touch with the merchant to reissue a receipt, and this should overwrite the original phone number saved 👍

Another way to change this would be the next time you purchase something from a Square Seller, ask them to send the receipt to a different number than the one that will auto-populate for the seller - if another seller makes a change this should update to the correct number as well!