thread Re: Add Required Custom Field to Checkout? in Archived Discussions (Read Only)

Add Required Custom Field to Checkout?

Wimberley — Tue, 13 Jul 2021 18:19:30 GMT

Our organization by law requires us to collect Employer Info for donations. Any way to add a required custom field to checkout? Square seems to have very limited options.

Re: Add Required Custom Field to Checkout?

Donnie-M — Wed, 14 Jul 2021 11:37:20 GMT

@Wimberley are you doing this through square online? or in person?

Re: Add Required Custom Field to Checkout?

Atlanta-MGT-GCC — Wed, 05 Jan 2022 03:07:49 GMT

We need a custom field for square online. Is this feature currently available?

Re: Add Required Custom Field to Checkout?

Breffni — Thu, 06 Jan 2022 16:28:43 GMT

Hi there @Atlanta-MGT-GCC , thanks for your post.

By custom field do you mean an option for customers to input some information themselves?

If so, a possible option would be to set up an Item Modifier for the item you need a custom field and from there you can create a Text Box Modifier:

To add modifiers to an item in Square Online:

In your Square Online Overview page, go to Items > Site Items.
Select an item from your list or create a new one.
Under Modifiers, select Manage modifiers and select the button to create a new one.

I hope this answers your question!

Re: Add Required Custom Field to Checkout?

Atlanta-MGT-GCC — Thu, 06 Jan 2022 16:31:09 GMT

Yes this is the custom field we need. However, we need it for the entire order. So, is it possible to have this field during check out as it relates to the entire order not just one item.

Thank you!

Re: Add Required Custom Field to Checkout?

Breffni — Thu, 06 Jan 2022 16:51:42 GMT

Thanks for clarifying @Atlanta-MGT-GCC,

Within the Square Online Store, in Settings, Checkout, you'll see an option for Advanced Settings. From there, you can enable Allow customer to leave a note to seller.

Once enabled, the customer will see 'add an order note' option in the checkout box.