thread Re: Discount feature request and current issues in Archived Discussions (Read Only)

Discount feature request and current issues - Square for Restaurants

TheParishBistro — Sat, 17 Jul 2021 17:13:01 GMT

A couple of things regarding discounts:

* Feature request - discounts allowed only on certain categories. For example an category, "Alcohol", may only have a subset of discounts available to be applied.

* Issue - Discounts using a automatic time setting - such as Happy Hour. Sometimes the discount will be automatically applied outside of the defined time frame.

Re: Discount feature request and current issues

Goldneye — Sat, 17 Jul 2021 15:30:12 GMT

HI, hopefully this Square Support page will help. Scroll down to Create Automatic Discounts.

https://squareup.com/help/us/en/article/3955-create-and-manage-discounts

Re: Discount feature request and current issues

TheParishBistro — Sat, 17 Jul 2021 15:33:18 GMT

I've created automatic discounts based on a time schedule. The problem is that they will get randomly applied outside of the the schedule.

Re: Discount feature request and current issues

Goldneye — Sat, 17 Jul 2021 15:38:15 GMT

HI, have you tried to set up time based categories?

https://squareup.com/help/us/en/article/7075-set-up-time-based-categories-in-your-square-online-store

Re: Discount feature request and current issues

TheParishBistro — Sat, 17 Jul 2021 17:12:15 GMT

Thanks, but this is for Restaurants, not the online store.

Re: Discount feature request and current issues - Square for Restaurants

Goldneye — Sat, 17 Jul 2021 17:59:00 GMT

HI, select any of your Categories and scroll down to Availability.

Re: Discount feature request and current issues - Square for Restaurants

TheParishBistro — Thu, 29 Jul 2021 01:32:21 GMT

Thanks, but that's not what I'm reporting. I see it randomly where a discount will be applied outside of the time frame that is defined. Some times, the discount amount is also wrong.