thread Re: Can I disable email notifications for my customer letting them know they paid an invoice? in Archived Discussions (Read Only)

Can I disable email notifications for my customer letting them know they paid an invoice?

Comms100 — Thu, 29 Jul 2021 20:57:59 GMT

Hi there! My customers receive an email notification letting them know they have paid an invoice. The way our process is set up, I do not want my customers receiving that invoice email notification. Is it possible to turn off this notification for my customers? Thanks so much!

Re: Can I disable email notifications for my customer letting them know they paid an invoice?

Kassi_ — Sat, 31 Jul 2021 18:40:26 GMT

Welcome to the Community, @Comms100 -

This feature is something you will set whenever you create the invoice. You can set the notifications however you wish.

It will look something like this in your Dashboard.

Please let me know if you have any other questions.

Re: Can I disable email notifications for my customer letting them know they paid an invoice?

Comms100 — Fri, 06 Aug 2021 19:45:14 GMT

Kassi,

Ok great! Thank you so much for your reply and help! Would you be able to insert the screenshot of the Dashboard again? I'm not able to see it.

Re: Can I disable email notifications for my customer letting them know they paid an invoice?

Kassi_ — Fri, 06 Aug 2021 19:53:27 GMT

Of course, @Comms100! That's so weird it didn't show in the previous post.

Re: Can I disable email notifications for my customer letting them know they paid an invoice?

Comms100 — Sat, 07 Aug 2021 16:26:28 GMT

Awesome! Thanks so much!