thread Re: Bug Report: Android POS app adds tax back onto order when charging to an invoice (iOS no prob) in Payments Troubleshooting

Bug Report: Android POS app adds tax back onto order when charging to an invoice (iOS no prob)

Donnie-M — Sat, 20 Sep 2025 10:00:18 GMT

On Android, Whenever I take a ticket and remove the tax, i.e. tax exempt sale, and then go to bill the customer on an invoice, the tax gets added back onto the invoice and the only way to remove the tax is to go line by line and turn the tax off (terribly inconvenient).

On iOS however, the correct behavior is exhibited, when I take a ticket and charge to an invoice the tax remains off and the invoice is correct.

This is the android version:

This is the same on a tablet or mobile POS release and Beta Release.

On iOS this is what it looks like:

Re: Bug Report: Android POS app adds tax back onto order when charging to an invoice (iOS no prob)

_Violet — Tue, 13 Dec 2022 15:37:43 GMT

Hey there, @Donnie-M!

Hmmm....this is odd indeed 🤔 I'm going to consult with the Invoices Product Team on this one to get the best answer for you. I'll reach back out to you here once I gather more info!

Re: Bug Report: Android POS app adds tax back onto order when charging to an invoice (iOS no prob)

_Violet — Tue, 13 Dec 2022 23:04:53 GMT

Hi again, @Donnie-M! I am going to follow up with you in a DM on this so please keep an eye on your inbox for a follow-up from me 🙂