thread Re: Why is my website coming up "Your Connection Is Not Private"? in Payments Troubleshooting

Why is my website coming up "Your Connection Is Not Private"?

buckeyeprints22 — Sat, 20 Sep 2025 09:59:43 GMT

When I type in my web address from any search engine it is giving me a connection no private message. Website is buckeye-prints.com

Re: Why is my website coming up "Your Connection Is Not Private"?

Minion — Tue, 20 Dec 2022 12:47:50 GMT

Hi @buckeyeprints22

You may need to add/update your SSL Certificate on your website in order for it to be secure.

Re: Why is my website coming up "Your Connection Is Not Private"?

buckeyeprints22 — Tue, 20 Dec 2022 12:51:45 GMT

Any chance you may be able to walk me through how to do that? 🤦🏽‍♀️

Re: Why is my website coming up "Your Connection Is Not Private"?

Minion — Tue, 20 Dec 2022 12:59:17 GMT

@buckeyeprints22 wrote:
Any chance you may be able to walk me through how to do that? 🤦🏽‍♀️

Absolutely!

Is your site from Square and how new is it? If so you can use these steps here under the "best answer" to try and resolve your issue.

If your site isn't through Square, and you have a custom domain set up, let me (us) know the provider and we can help you point it to the right direction.

Re: Why is my website coming up "Your Connection Is Not Private"?

buckeyeprints22 — Tue, 20 Dec 2022 13:01:52 GMT

It isn't originally from Square, I imported it from SquareSpace

Re: Why is my website coming up "Your Connection Is Not Private"?

Minion — Tue, 20 Dec 2022 13:14:39 GMT

@buckeyeprints22 wrote:
It isn't originally from Square, I imported it from SquareSpace

Okay, Was it just recently brought over?

You can also try the steps found in this thread as well to verify that you didn't miss any steps.

Let us know!

Re: Why is my website coming up "Your Connection Is Not Private"?

buckeyeprints22 — Tue, 20 Dec 2022 13:17:00 GMT

Yes it was, the transfer was just complete this morning

Re: Why is my website coming up "Your Connection Is Not Private"?

Minion — Tue, 20 Dec 2022 13:55:20 GMT

Okay, I would give it 24-48 hours and see if the SSL will kick in, it should. If it doesn't, definitely post back here and let us know!