thread FIX MESSAGES PLEASE! in Payments Troubleshooting https://community.squareup.com/t5/Payments-Troubleshooting/FIX-MESSAGES-PLEASE/m-p/624943#M9813 <P>Not only can we not initiate messages to customers who haven't messaged us first, I just realized today that Square isn't even notifying me when I do get messages from clients. I opened messages for the first time in about a week, just to test it out and see if it's fixed, and I found a ton of messages from clients that I had no idea were there because there was zero notification like normal. I'm probably going to be getting bad reviews because of at least one of them. Messages is a&nbsp;<STRONG>HUGE</STRONG> part of my business.&nbsp;</P><P>&nbsp;</P><P>This is wildly unacceptable, Square. It's been over 3 weeks now, and to give us the absolute bare minimum in communication about this issue? I've been a loyal customer for over 3 years now but this looks like it's going to be the dealbreaker for me.&nbsp;&nbsp;</P> Sat, 20 Sep 2025 09:59:16 GMT branchout 2025-09-20T09:59:16Z FIX MESSAGES PLEASE! https://community.squareup.com/t5/Payments-Troubleshooting/FIX-MESSAGES-PLEASE/m-p/624943#M9813 <P>Not only can we not initiate messages to customers who haven't messaged us first, I just realized today that Square isn't even notifying me when I do get messages from clients. I opened messages for the first time in about a week, just to test it out and see if it's fixed, and I found a ton of messages from clients that I had no idea were there because there was zero notification like normal. I'm probably going to be getting bad reviews because of at least one of them. Messages is a&nbsp;<STRONG>HUGE</STRONG> part of my business.&nbsp;</P><P>&nbsp;</P><P>This is wildly unacceptable, Square. It's been over 3 weeks now, and to give us the absolute bare minimum in communication about this issue? I've been a loyal customer for over 3 years now but this looks like it's going to be the dealbreaker for me.&nbsp;&nbsp;</P> Sat, 20 Sep 2025 09:59:16 GMT https://community.squareup.com/t5/Payments-Troubleshooting/FIX-MESSAGES-PLEASE/m-p/624943#M9813 branchout 2025-09-20T09:59:16Z