thread Re: Trying to access Online from Square Dashboard in Payments Troubleshooting

Trying to access Online from Square Dashboard

odysseyart — Sat, 20 Sep 2025 09:57:25 GMT

When I click on "Online" in my Square Dashboard, I receive this error message:

Bad Request

Your browser sent a request that this server could not understand.

Size of a request header field exceeds server limit.

Apache Server at internal.weebly.net Port 80

When I tried to contact Square Online support I received the same error message.

Everything was working fine before lunch!

Anyone else experiencing this?

Re: Trying to access Online from Square Dashboard

Kassi_ — Wed, 11 Jan 2023 21:29:04 GMT

Hey there, @odysseyart -

Have you tried any browsing troubleshooting already? If so, which browser are you using to access your Dashboard. There are some that are more compatible with our system, so switching over to a different one can help resolve these error messages.

If this doesn't do the trick, please let me know. I am happy to circle back!

Re: Trying to access Online from Square Dashboard

odysseyart — Thu, 12 Jan 2023 15:58:08 GMT

Thanks Kassi_. I finally got on a call with customer service and got it figured out. I had to clear my cache and cookies. Not sure why it worked fine in the morning and stopped in the afternoon but it works now.