thread Re: logo does not show up on mobile version in Payments Troubleshooting

logo does not show up on mobile version

audiojim — Sat, 20 Sep 2025 09:57:03 GMT

For some reason my logo does not display at the top of the page from my Android mobile device. I have not checked yet from an iPhone to see if the problem applies to both platforms. The logo shows up just fine on the desktop version of my site. URL is www.hifi-associates.com

Anyone have any ideas on how to fix this?

Re: logo does not show up on mobile version

HC_Charlie — Thu, 12 Jan 2023 03:42:22 GMT

Hello @audiojim thanks for your post. I see what you're talking about here, I'm not exactly sure. I'd go into the website editor, and check something...there is a preview button that will let you toggle back and forth between Desktop and Mobile.

See if the logo is still missing in the preview. If it still doesn't show up, you could try removing/adding the logo back in...and then republishing the website and check again.

Re: logo does not show up on mobile version

audiojim — Thu, 12 Jan 2023 12:51:40 GMT

Hi Charlie, yes the logo does show up as expected in the mobile preview. However your idea of removing, re-uploading and re-publishing was a good one. I tried that and it seemed to work.

Thanks!

Re: logo does not show up on mobile version

HC_Charlie — Thu, 12 Jan 2023 13:08:32 GMT

@audiojim @Yes I think it worked. I checked your mobile site this morning and I can see your logo now