thread Re: Tipping will not set up in Payments Troubleshooting

Can't Enable Tipping

AAlvrz — Sat, 20 Sep 2025 06:46:51 GMT

The title of this thread has been edited by a Square Moderator from the original: "Tipping will not set up"

I just signed up and can not the square app on iPhone to set up allowing for tips. I have tried everything and it still will not work. Please help!

Re: Tipping will not set up

Stacelyn24 — Thu, 01 May 2025 14:30:27 GMT

On your iPhone, open the Square Point of Sale app and go to:

≡ Menu > Settings > Checkout > Tipping

From there, make sure “Collect Tips” is toggled on, and you can choose whether to show custom tip amounts, percentages, or both.

If it’s still not working after that, double-check that your app is fully updated in the App Store — sometimes an older version can cause issues. If all else fails, a quick uninstall and reinstall usually does the trick.

Re: Tipping will not set up

_Violet — Thu, 01 May 2025 21:32:22 GMT

All great suggestions here, @Stacelyn24! Thanks for helping yet another fellow Seller today 👏

Please let us know if this resolves the issue for you, @AAlvrz!

We'll keep an eye out for your reply 👀

Re: Tipping will not set up

AAlvrz — Sat, 03 May 2025 00:38:57 GMT

Thanks,

I figured it out.

Re: Tipping will not set up

_Violet — Mon, 05 May 2025 15:33:11 GMT

Thanks for writing back to let us know!

Were you able to identify what was causing the issue?

Re: Tipping will not set up

Friendsthesalon — Thu, 26 Jun 2025 12:49:18 GMT

👍