thread Re: Dollar amount of Order total prints on Sticky Label in Payments Troubleshooting

Dollar amount of Order total prints on Sticky Label

TFBO — Sat, 20 Sep 2025 09:54:08 GMT

The title of this thread has been edited by a Square Moderator from the original: "Order total $$ prints on every SINGLE ITEM TICKET $80.12"

CUSTOMER ORDERS $102.89 WORTH OF FOOD OVER 10 ITEMS. EACH SINGLE ITEM TICKET PRINTS WITH: PAID $102.89 ON THE BOTTOM. SO OUR CUSTOMER IS WALKING AROUND WITH A SINGLE ITEM STICKY PRINTER TICKET STUCK TO THEIR DRINK THAT SAYS THEY PAID $102.89

how to print online single item tickets without total paid amount on every ticket of the order?

My online orders are set to single item tickets which is perfect, however the TOTAL AMOUNT PAID FOR THE ENTIRE ORDER PRINTS OUT ON EACH SINGLE ITEM TICKET. I don't need/want the dollar amounts printed at all, much less on every ticket of an 8-10 item order.

Any order that comes in online is already paid for, there is no other way to submit your order, It makes the ticket even bigger than it already is at 80mm.

e TOTAL AMOUNT PAID FOR THE ENTIRE ORDER PRINTS OUT ON EACH SINGLE ITEM TICKET

TFBO — Wed, 01 Feb 2023 21:33:40 GMT

Any order that comes in online is already paid for, there is no other way to submit your order, It makes the ticket even bigger than it already is at 80mm.

Re: Order total $$ prints on every SINGLE ITEM TICKET $80.12

CookEPusher — Wed, 28 Feb 2024 16:23:57 GMT

Following for a response from someone @kpay1 It would amazing if we had the ability to remove the dollar amount from ticket. This is a huge issue as a gift bakery, as 50% of our deliveries are gifts. The ticket with delivery info is provided on each delivery and not cool to provide to person receiving the gift...

Re: Order total $$ prints on every SINGLE ITEM TICKET $80.12

_Violet — Wed, 28 Feb 2024 22:47:46 GMT

Hi there @TFBO and @CookEPusher - Thanks for reaching out to bring this to our attention. I'm sorry to hear that you've run into this issue with your Sticky Labels.

I just want to make sure that you both have followed these settings for the setup of your Sticky Label printer stations:

Tap the three horizontal lines.
Tap Settings > Hardware > Printers > Create Printer Station.
Tap Printer and select your Star TSP654IISK or TSP654SK label printer.
Under the section "Use this printer for", toggle on In-person order tickets.
Turn on Single item per ticket. Note: You can select Compact Ticket to save paper.

If you have followed these instructions and are still experiencing this issue, could you please reply with a photo of your printer station settings, as well as an example of the label showing the order total? That would give me some more insight into what's going on 🙂

I'll keep an eye out for your reply 👀 Thanks!

Re: Order total $$ prints on every SINGLE ITEM TICKET $80.12

TFBO — Thu, 29 Feb 2024 21:38:02 GMT

Violet,

Thanks for looking into this for us. I have pictures of what you requested.

Thank you,

~Annie

Re: Dollar amount of Order total prints on Sticky Label

CookEPusher — Thu, 07 Mar 2024 14:38:51 GMT

yes, the Paid amount is on each ticket. How do I remove the amount paid from ticket(s)?