https://community.squareup.com/t5/Payments-Troubleshooting/Square-POS-register-problems/m-p/639750#M9343 <P>I have two issues with square POS register.&nbsp;</P><DIV><BR /><DIV>(1) sometime customer facing screen shows in Chinese language, but main screen is still&nbsp; in English. Need to restart in order make it work.&nbsp; It happened three time in last 15 days.&nbsp; Is there any fix or work around for this problem ?&nbsp;</DIV><DIV>&nbsp;</DIV><DIV>(2) square register employee facing screen freezes for a while in the morning when we open the store.&nbsp;</DIV><DIV>Employee facing screen shows all item list, but when we press any item, it does not show up in “current sale”. Means, it does not do anything. After a while, may be after 30 mins it starts working. Is it because some lags in communication with customer facing screen ? Or customer screen does not wake up ?&nbsp; Any fix/workaround ? It happens frequently.&nbsp;</DIV><DIV>&nbsp;</DIV><DIV>Our setup is for auto update, means software is upto date.&nbsp;</DIV><DIV>&nbsp;</DIV><DIV>Any help to resolve this issue appreciated.</DIV></DIV> Sat, 20 Sep 2025 09:50:46 GMT squareuser28 2025-09-20T09:50:46Z https://community.squareup.com/t5/Payments-Troubleshooting/Square-POS-register-problems/m-p/639750#M9343 <P>I have two issues with square POS register.&nbsp;</P><DIV><BR /><DIV>(1) sometime customer facing screen shows in Chinese language, but main screen is still&nbsp; in English. Need to restart in order make it work.&nbsp; It happened three time in last 15 days.&nbsp; Is there any fix or work around for this problem ?&nbsp;</DIV><DIV>&nbsp;</DIV><DIV>(2) square register employee facing screen freezes for a while in the morning when we open the store.&nbsp;</DIV><DIV>Employee facing screen shows all item list, but when we press any item, it does not show up in “current sale”. Means, it does not do anything. After a while, may be after 30 mins it starts working. Is it because some lags in communication with customer facing screen ? Or customer screen does not wake up ?&nbsp; Any fix/workaround ? It happens frequently.&nbsp;</DIV><DIV>&nbsp;</DIV><DIV>Our setup is for auto update, means software is upto date.&nbsp;</DIV><DIV>&nbsp;</DIV><DIV>Any help to resolve this issue appreciated.</DIV></DIV> Sat, 20 Sep 2025 09:50:46 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Square-POS-register-problems/m-p/639750#M9343 squareuser28 2025-09-20T09:50:46Z