thread Re: SSL Not Configuring in Payments Troubleshooting

SSL Not Configuring

SusanTregoning1 — Sat, 20 Sep 2025 09:40:12 GMT

Sunday, 4/30, I noticed my website was no longer secure. I contacted tech support on chat, and they said my IP address had changed. They gave me the new IP address and I made changes at GoDaddy to the DNS. I contacted tech support on chat again after 72 hours because the SSL still had not been configured. They told me sometimes it takes longer than 48 hours, just be patient. It is now over a week, and the SSL still says... SSL certificate is being configured. Check back later.

Can you help me with this?

Thank you,

Susan Tregoning

susantregoning.com

Re: SSL Not Configuring

Minion — Tue, 09 May 2023 23:52:34 GMT

HI @SusanTregoning1

So I just went to your website and everything does now seem to be up and running and secured on my end as well as running it through an SSL checker. I'm not really sure why it took so long, but things do happen.

Let us know if everything is working on your end

Re: SSL Not Configuring

SusanTregoning1 — Wed, 10 May 2023 00:02:45 GMT

After my 4th attempt with tech support on chat the tech was able to fix this. It was set up correctly on my part but it was not updating.

Re: SSL Not Configuring

Minion — Wed, 10 May 2023 10:47:10 GMT

Great, Glad everything is up and running. Nice looking site by the way and some great photos!

Re: SSL Not Configuring

SusanTregoning1 — Wed, 10 May 2023 12:11:30 GMT

Thank you!