https://community.squareup.com/t5/Payments-Troubleshooting/I-have-a-6-year-old-square-reader-is-it-still-compatible/m-p/659158#M8752 <P>Hi&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/607646">@Trendy_Maverick</a>. &nbsp;I’m assuming in my reply that you mean the Square Contactless Reader. &nbsp;I’ve not heard that any older devices are no longer compatible. &nbsp;Since you don’t say what messages you are getting when you try to connect, I’m wondering if maybe all you need to do is factory-reset your device? &nbsp;The screen shot below <A href="https://squareup.com/help/us/en/article/5673-square-contactless-and-chip-card-reader-troubleshooting" target="_self">from this help document</A> tells you how to do that.</P><P>&nbsp;</P><P>Hopefully that helps. &nbsp;If it doesn’t you’ll need to get on the phone with the <A href="https://squareup.com/help/us/en/contact?panel=FAB456B04971&amp;skip_unit_select=true" target="_self">Support Team</A> to try to resolve this.</P><P>&nbsp;</P><P>Good luck!</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_4419.png" style="width: 999px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/37484i74A0EA6AA97DAF97/image-size/large?v=v2&amp;px=999" role="button" title="IMG_4419.png" alt="IMG_4419.png" /></span></P> Sat, 13 May 2023 12:37:13 GMT TheRealChipA 2023-05-13T12:37:13Z https://community.squareup.com/t5/Payments-Troubleshooting/I-have-a-6-year-old-square-reader-is-it-still-compatible/m-p/659121#M8751 <P>i just started back up with my business. It has been many years since i have used square. io have a reader that i cant seem to connect. Are the older generation square readers no longer compatible to be connected?</P> Sat, 20 Sep 2025 09:39:04 GMT https://community.squareup.com/t5/Payments-Troubleshooting/I-have-a-6-year-old-square-reader-is-it-still-compatible/m-p/659121#M8751 Trendy_Maverick 2025-09-20T09:39:04Z https://community.squareup.com/t5/Payments-Troubleshooting/I-have-a-6-year-old-square-reader-is-it-still-compatible/m-p/659158#M8752 <P>Hi&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/607646">@Trendy_Maverick</a>. &nbsp;I’m assuming in my reply that you mean the Square Contactless Reader. &nbsp;I’ve not heard that any older devices are no longer compatible. &nbsp;Since you don’t say what messages you are getting when you try to connect, I’m wondering if maybe all you need to do is factory-reset your device? &nbsp;The screen shot below <A href="https://squareup.com/help/us/en/article/5673-square-contactless-and-chip-card-reader-troubleshooting" target="_self">from this help document</A> tells you how to do that.</P><P>&nbsp;</P><P>Hopefully that helps. &nbsp;If it doesn’t you’ll need to get on the phone with the <A href="https://squareup.com/help/us/en/contact?panel=FAB456B04971&amp;skip_unit_select=true" target="_self">Support Team</A> to try to resolve this.</P><P>&nbsp;</P><P>Good luck!</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_4419.png" style="width: 999px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/37484i74A0EA6AA97DAF97/image-size/large?v=v2&amp;px=999" role="button" title="IMG_4419.png" alt="IMG_4419.png" /></span></P> Sat, 13 May 2023 12:37:13 GMT https://community.squareup.com/t5/Payments-Troubleshooting/I-have-a-6-year-old-square-reader-is-it-still-compatible/m-p/659158#M8752 TheRealChipA 2023-05-13T12:37:13Z