thread Re: My barcode scanner has quit working in Payments Troubleshooting

My barcode scanner has quit working

Pamola1 — Sat, 20 Sep 2025 09:29:32 GMT

My bar code scanner has quit working, anybody out there know why?

Re: My barcode scanner has quit working

kpollardsmith — Sat, 10 Jun 2023 00:11:03 GMT

We’ve had issues since Thurs Jun 8. Today still experiencing barcode scanner issues. Today Square had “Updates” posted on main page that there’s issues with certain barcode scanners. Said the engineers working on it. As of 4pm their last update was 12:40PST saying same thing.

I logged on just now to check from home but can’t find the Updates page.

Hoping they can get if fixed asap. We’re very small but takes forever searching for each item to sell the “old fashion way” (no barcode). I can’t imagine the difficulties for bigger/multi store accounts.

Re: My barcode scanner has quit working

Candlestore — Sat, 10 Jun 2023 14:56:25 GMT

@Pamola1 , @kpollardsmith

www.issquareup.com

Has a notification about the Barcode scanners also and posts problems that Square knows of.