How to include free items across multiple modifier categories

vkotris — Sat, 20 Sep 2025 09:24:26 GMT

Hi! I'm wonder if anyone has identified how to do this in Items.

I own an ice cream shop and guests pick from 2 sizes: Mini & Regular. That sets the starting rate for the items and when modifiers are selected it increases the price to the "actual" cost.

With Mini they get 2 free items blended in and with Regular they get 4

The items vary and I have 4 different Modifier Groups within the items to include things like 1.) Cereals 2.) Candies 3.) Syrups or 4.) Drizzles

They problem pops up when customers do NOT want 2 or 4 add-ins. They may only want 1. However, we price everything the same. So my employees can undercharge and not even realize it.

Is there a way to ensure that the total price of an item equals xxx? Almost like a default even if the total # of Modifiers aren't selected?

I'd be interested in any kind of work around you've found!

Re: How to include free items across multiple modifier categories

TheRealChipA — Sun, 18 Jun 2023 17:44:13 GMT

Hi @vkotris. Before I answer this, I need to clarify. Which of the following is your item setup now? Let’s assume that you have two ice cream flavors — chocolate and vanlla. Do you have this setup as:

Option 1

Item Name = Chocolate

Variations = Mini or Regular

Add-ins = modifier list of add-ins

or Option 2

Item Name = Mini

No Variations

Flavors = modifier list of flavors

Add-ins = modifier list of add-ins

If possible, send me a few screen shots of an item as it is set up in your catalog.

Thanks!

thread Re: How to include free items across multiple modifier categories in Payments Troubleshooting

How to include free items across multiple modifier categories

Re: How to include free items across multiple modifier categories