how to setup lb. and oz.

Overthehillfarm — Sat, 20 Sep 2025 09:21:21 GMT

Can anyone help to how to setup lb. and Oz, If i sell a chicken at $10 per Lb and I sell a 1lb8oz chicken it should come out at $15 but it not it come out at $10.80??????????? Help

Re: how to setup lb. and oz.

ryanwanner — Fri, 23 Jun 2023 18:20:00 GMT

Hello @Overthehillfarm !

First, let's make sure you have the right units specified for the chicken.

Dashboard -> Items -> Your chicken item

Are you specifying the unit as pounds or ounces?

If pounds, be sure you're entering 1.5 lb for the unit on checkout. I just tried this on my system and it rang up as $15 as expected.

If you have it set up in ounces, you'll have to ring in 24 oz (16 oz/pound plus 8 oz) to get the numbers to work right.

Unfortunately there isn't a way yet to have both pounds and ounces on one item.

Hope this helps!

thread Re: how to setup lb. and oz. in Payments Troubleshooting

how to setup lb. and oz.

Re: how to setup lb. and oz.