thread Re: " Safari can't find server" in Payments Troubleshooting

" Safari can't find server"

Waka510 — Sat, 20 Sep 2025 09:18:38 GMT

Hey!

My site is published , and everything is ready.

When I try to open my website in any browser it won't open and just tells me " Safari can't find server" .

I checked the SEO and everything is in order there. I would appreciate some help please !

Thank you !

Re: " Safari can't find server"

Arie — Thu, 29 Jun 2023 05:09:52 GMT

Welcome to our community @Waka510 👋

I'm sorry to hear that trouble with your website has brought you here. Can you share a link to your website so we can take a closer look?

Re: " Safari can't find server"

Waka510 — Thu, 29 Jun 2023 05:19:50 GMT

Of course!

www.jsm.studio

Re: " Safari can't find server"

Arie — Thu, 29 Jun 2023 05:24:14 GMT

Looking at the data for this domain on who.is here, it looks like this domain is not currently pointing to our servers. When did you purchase and connect this domain to your website @Waka510?

Re: " Safari can't find server"

Waka510 — Fri, 30 Jun 2023 04:19:19 GMT

I purchased this domain a few months ago. how can I show you proof of this?

Re: " Safari can't find server"

Arie — Fri, 30 Jun 2023 06:56:27 GMT

Hmm, that definitely seems odd, @Waka510! Where did you purchase this domain?

Re: " Safari can't find server"

Waka510 — Sat, 01 Jul 2023 03:40:40 GMT

I purchased the domain from Square.online .

Is there any screenshots I can include that would help ?

Re: " Safari can't find server"

Arie — Sat, 01 Jul 2023 05:42:32 GMT

In this case, reaching out to support directly would be the best next step. Give us a call on 1-855-700-6000, Mon - Fri, 6am-6pm Pacific Time or send us an email here.

Re: " Safari can't find server"

ridinaround — Sun, 02 Jul 2023 17:35:59 GMT

I have a similar issue. In late April my Weebly site and domain which is apparently now with tucows...which was news to me. However, it worked on 4/25 when the last order was made and in early June a customer reported it was not working. I originally purchased the domain through Yahoo, and then it was Abaco, and now this has happened. But since it was "updated 4/5/23 and I got an order on 4/25, that shouldn't have been the problem. Help? I will try that 855 number on Monday. This is the whois info:

Domain Name: BLAZINGSTARBOOKS.COM
Registry Domain ID: 1595674207_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.tucows.com
Registrar URL: http://tucowsdomains.com
Updated Date: 2023-04-05T05:05:15
Creation Date: 2010-05-04T15:02:48
Registrar Registration Expiration Date: 2024-05-04T15:02:48
Registrar: TUCOWS, INC.
Registrar IANA ID: 69
Reseller: Turbify
Domain Status: ok https://icann.org/epp#ok

Re: " Safari can't find server"

Waka510 — Tue, 04 Jul 2023 05:01:28 GMT

Sounds good. Thank you for your help I appreciate you for trying!