thread Re: Product Page Won't Load in Payments Troubleshooting

Product Page Won't Load

YummyStuff — Sat, 20 Sep 2025 09:15:39 GMT

My product pages have ceased to load. I enter in the photos and information, and I get

"Something went wrong. Please try again." It happens over and over, and just started several minutes ago.

Is anyone else having this problem, and is there a fix? Or is something going on with the Square software?

Thanks!

Re: Product Page Won't Load

TheRealChipA — Fri, 07 Jul 2023 12:02:27 GMT

Hi @YummyStuff. Can you post your web site URL? I’m not having any problems with pages loading, and I haven’t read of a site-wide disturbance. (Also, I agree. That generic, unhelpful error message is just wrong! LOL)

Re: Product Page Won't Load

YummyStuff — Fri, 07 Jul 2023 22:24:52 GMT

Thanks! The site began saving my products again. You're correct - a bit more information on the error message would be helpful!

Re: Product Page Won't Load

TheRealChipA — Sat, 08 Jul 2023 00:58:04 GMT

I’m glad to hear it. Maybe that will the next Square windmill I tilt at — translate error messages into real people language and make them useful!, lol. I was a programmer in a former life. Trust me users are lucky they don’t just see a string of zeroes and ones for error messages! Ha