thread Re: Square Reports are messed up again in Payments Troubleshooting

Square Reports are messed up again

Geezer — Sat, 20 Sep 2025 09:09:19 GMT

YOY YTD Sales Reporting is messed up again. Under Reports / Sales Trends / Gross Sales (last chart) "claims" to show YTD sales by month to date. In actuality, all that's shown for the previous year is Month-End numbers. But the chart legend claims that number is MTD. The chart looks to be modified recently, so they obviously didn't test the reporting changes well enough before releasing it to those who rely on this information to run a business.

Re: Square Reports are messed up again

_Violet — Wed, 19 Jul 2023 21:27:41 GMT

Hi @Geezer - Thanks for reaching out to us here on the Square Seller Community to bring this to our attention.

This does sound off, but it's difficult to pinpoint what may be happening without looking at your account and reports with you, which we aren't able to do via the Seller Community. For this type of issue, I suggest that you get in touch with our Support Team. If you haven't already, please reach out to Support directly by logging into your Square account and heading here.

Re: Square Reports are messed up again

Geezer — Thu, 20 Jul 2023 15:07:13 GMT

This is a pretty basic issue. It's hard to believe developers who sell a POS system to businesses not only understand, but thoroughly test, functionality this simple. And yet, here we are. Again.