thread How do I just obtain the Zip Code of a customer at checkout? I don't need the full address :/ in Payments Troubleshooting

How do I just obtain the Zip Code of a customer at checkout? I don't need the full address :/

Bluemuse3 — Sat, 20 Sep 2025 09:02:33 GMT

I need to track zip codes of ticket purchases to report for grant applications, but I don't need to collect full addresses since the tickets are all digital, and have gotten complaints in the past from customers getting asked for the full address.

How do I turn off the full address request at checkout and JUST collect zip codes??

Re: How do I just obtain the Zip Code of a customer at checkout? I don't need the full address :/

Gold — Tue, 01 Aug 2023 11:43:54 GMT

HI, you can turn off the address requirement and add a text box requirement for the zip code.

https://squareup.com/help/us/en/article/6859-checkout-options-with-square-online-store

https://squareup.com/help/us/en/article/6869-item-modifiers-in-square-online-store