Categories not updating

6FOR6 — Sat, 20 Sep 2025 06:44:26 GMT

I’ve been updating my categories on square dashboard but when I go to edit my website it’s still showing the old category name and image but only updating the products within the category. I’ve deleted the category and re added yet no difference?

Re: Categories not updating

TheRealChipA — Fri, 16 May 2025 12:18:49 GMT

Hey there @6FOR6.. I know that there have been intermittent syncing issues with Square Online for the past few days. Is this still a problem, or has everything synced since you posted this yesterday? If your issue is ongoing, may I suggest that you try unpublishing your website (web dashboard > Online > Website > Site Preferences > Unpublish), then publishing it again as normal. Sometimes this helps.

Anyway if you are still having the issue, I'll tag the moderators here to see if they have any insights.

thread Re: Categories not updating in Payments Troubleshooting

Categories not updating

Re: Categories not updating