All online orders print at once

jsherrill — Sat, 20 Sep 2025 09:00:10 GMT

This Thursday and last Thursday at closing time, our one printer configured for online order printing spits out every open online order. We have an old iPad with the Square app open which is where the prints come from. The printer history on the iPad lists the tickets being printed, so I know it's being triggered there and not on one of our terminals. The orders print normally on that printer as each one arrives, also. It's happened before but I wasn't around to see it.

I'm looking for suggestions on what would trigger a print-all-open-orders action.

Searching for answers hasn't turned up anything useful yet; ironically every answer I have found about online order printing is about how to get it to happen more, not less.

Re: All online orders print at once

_Violet — Sun, 06 Aug 2023 21:55:32 GMT

Hi @jsherrill - I'm sorry to hear that this issue with your order tickets has brought you to the Seller Community.

I suggest starting out with the troubleshooting steps for your printer type listed here. If this doesn't improve things, please reach out to Support directly by logging into your Square account and heading here for further assistance.

I hope this helps!

thread Re: All online orders print at once in Payments Troubleshooting

All online orders print at once

Re: All online orders print at once