thread Editing Events Error on Website - NEW ISSUE in Payments Troubleshooting

Editing Events Error on Website - NEW ISSUE

earthstonejewel — Sat, 20 Sep 2025 06:44:18 GMT

When trying to edit an old event (click Edit Event Details) on the website editor, it is asking for email or phone number and password (I am already logged in) and then states Unknown error. Please try again later. This is a NEW issue and won't allow me to edit existing events. It was working perfectly until a week or two ago. I can create a new event without issue.

Re: Editing Events Error on Website - NEW ISSUE

JJ_ — Mon, 19 May 2025 23:45:10 GMT

Hello, @earthstonejewel! I would like to take a closer look at this for you. Can you please share a link to your website a along with a screenshot of where the error occurs?

In the meantime, I can also recommend recommend you go through these troubleshooting steps:

Make sure your browser is up to date.
Clear the cache on your browser.
Switch to Google Chrome if you're not using Chrome. (Internet Explorer is not supported.)
Enable cookies on your browser.

Re: Editing Events Error on Website - NEW ISSUE

GrazeLife — Sat, 24 May 2025 16:22:11 GMT

Hi I have been having the same problem for a few weeks. did you find out hoe to resolve it?