thread Re: Messages Tab Missing In Mobile in Payments Troubleshooting

Messages Tab Missing In Mobile

RuckusDonuts — Sat, 20 Sep 2025 06:43:57 GMT

All of a sudden the Messages tab under the More section is just....gone....in Square Mobile. I can access them on my Desktop, but not my iPhone. I have the most recent update (6.68.2), logged out & back in....nada.

Wassup Square? Y u no let me c message?

Re: Messages Tab Missing In Mobile

JJ_ — Tue, 20 May 2025 21:27:27 GMT

Hey there, @RuckusDonuts

This happened to me recently, too. In my case, I was able to fix it by tapping More > Add-ons > Messages > Add for Free. Doing this will bring the Messages tab back to your Point of Sale.

Let me know if you need further assistance after performing these steps.

Re: Messages Tab Missing In Mobile

RuckusDonuts — Mon, 26 May 2025 23:33:00 GMT

Yup, I was able to re-add Messages this way, thanks! Now the question - why did I have to to begin with? LOL