https://community.squareup.com/t5/Payments-Troubleshooting/Inaccurate-Online-Reports/m-p/851389#M68132 <P>I've noticed that my online reports consistently show that items are being viewed that are not available online. Many of these items have never been available online, and quite a few are items that, not only were never available online, but were also deleted from our item inventory months ago. I have checked and double checked that items are either marked as hidden, unavailable through our online channel, or deleted entirely. Yet they continue to appear as searched by our customers.</P><P>&nbsp;</P><P>This is super frustrating as it is clear that my analytics are not reporting with any accuracy. I cannot make decisions about whether my online presence is working if I don't have any information. It also causes me huge stress that there may be items showing online that we do not carry. Has anyone else experienced this? Is there something I'm missing? Something I can do to completely remove these items?</P> Wed, 21 Oct 2026 18:24:09 GMT spisherbocker 2026-10-21T18:24:09Z https://community.squareup.com/t5/Payments-Troubleshooting/Inaccurate-Online-Reports/m-p/851389#M68132 <P>I've noticed that my online reports consistently show that items are being viewed that are not available online. Many of these items have never been available online, and quite a few are items that, not only were never available online, but were also deleted from our item inventory months ago. I have checked and double checked that items are either marked as hidden, unavailable through our online channel, or deleted entirely. Yet they continue to appear as searched by our customers.</P><P>&nbsp;</P><P>This is super frustrating as it is clear that my analytics are not reporting with any accuracy. I cannot make decisions about whether my online presence is working if I don't have any information. It also causes me huge stress that there may be items showing online that we do not carry. Has anyone else experienced this? Is there something I'm missing? Something I can do to completely remove these items?</P> Wed, 21 Oct 2026 18:24:09 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Inaccurate-Online-Reports/m-p/851389#M68132 spisherbocker 2026-10-21T18:24:09Z