thread Re: 24 hour and weekend customer service in Payments Troubleshooting

24 hour and weekend customer service

danmit — Sun, 27 Sep 2026 03:08:33 GMT

Is there a phone number for customer service over the weekend or after 6:00?

Re: 24 hour and weekend customer service

goshawk — Sun, 27 Sep 2026 03:24:51 GMT

Square server issues and no one to talk too.

any known numbers?

Payments failing and can’t settle. Indicates server errors

Re: 24 hour and weekend customer service

danmit — Sun, 27 Sep 2026 03:29:18 GMT

Same boat. Lost transactions from one server and two transactions awaiting tips that I can't add.

Re: 24 hour and weekend customer service

danmit — Sun, 27 Sep 2026 03:29:57 GMT

Have you found a number?

Re: 24 hour and weekend customer service

GlutenOffBakery — Sun, 27 Sep 2026 03:31:43 GMT

We are having the same problem! Missing transactions from the past hour, this is a major problem and no way to contact support.

Re: 24 hour and weekend customer service

mcollect — Sun, 27 Sep 2026 03:41:07 GMT

I have the same problem, i tried using my card. and it did charge my bank account as a customer. But I cannot see the transaction in my account. happened after 6:30pm today

Re: 24 hour and weekend customer service

GlutenOffBakery — Sun, 27 Sep 2026 03:45:42 GMT

We supposedly have 24/7 phone support because of our plan but every time I call it says they're closed. Has anyone been able to figure out how to reach someone? We're missing a lot of transactions.

Re: 24 hour and weekend customer service

goshawk — Sun, 27 Sep 2026 03:46:50 GMT

Same. Serious amount of transactions.

Re: 24 hour and weekend customer service

goshawk — Sun, 27 Sep 2026 03:51:46 GMT

Negative

Re: 24 hour and weekend customer service

goshawk — Sun, 27 Sep 2026 03:53:50 GMT

Also transactions stopped at 7:16pm Pacific Time.

Re: 24 hour and weekend customer service

GlutenOffBakery — Sun, 27 Sep 2026 03:54:10 GMT

They seem to have taken all support options offline, even Chat has gone offline.

Re: 24 hour and weekend customer service

TheYardTracy — Sun, 27 Sep 2026 04:06:22 GMT

Same here transactions stop being processed after 7:15 pm.

Re: 24 hour and weekend customer service

acopiosj — Sun, 27 Sep 2026 04:14:53 GMT

Same. Transactions stop showing up. Confirmed the transactions were received, just can not add tip and close out. Customer Service will not answer phone calls.

Re: 24 hour and weekend customer service

Joelene1999 — Sun, 27 Sep 2026 04:17:28 GMT

It looks like they are going to have their hands full tomorrow. We are having the same problems in Eastern Oregon.