thread Re: Square Sales Intake is never responding to inquiries in Payments Troubleshooting

Square Sales Intake is never responding to inquiries

kingwahkfalls — Mon, 14 Sep 2026 00:30:48 GMT

Hi, I've been literally trying to reach out to square sales team for custom transaction fees since I signed up for Square for Restaurant Pro 2 months ago. I've submitted 2 intake forms, reached out to customer service that have redirected me back to the same intake form.

I have never gotten any calls, emails, texts back from the sales team.

Anyone know any other number I can call or team i can email? This is absolutely frustrating.

Re: Square Sales Intake is never responding to inquiries

SVLFever — Mon, 14 Sep 2026 20:39:17 GMT

I'm sorry to hear of the issue you are having @kingwahkfalls . I assume you do NOT have an account rep?

I would suggest calling Tech Support and see if they can get you started with some assistance. Without an accout rep, I'm not sure what else to suggest. Anyone else?

Re: Square Sales Intake is never responding to inquiries

kingwahkfalls — Tue, 15 Sep 2026 03:50:55 GMT

you're correct, i do no have an account rep. I will call again tomorrow to see if I can get one assigned. Thank you for the help!!