thread Offline Payment Issue in Payments Troubleshooting https://community.squareup.com/t5/Payments-Troubleshooting/Offline-Payment-Issue/m-p/847771#M67851 <P>I used offline this past Sat for 15 transactions. This is not my first time using it, no problems until now. Well I immediately connected to the WiFi and the transactions showed all zeros. I waited and nothing but zeros. When I did the transactions, the card went through with the receipt option. Contacted square and I was told one transaction was declined but they did not address the other 14. I felt like square gave me a canned response and did not check to see what went wrong on their end. I sent another email to have it escalated and investigated to see why the transactions are not showing. Needless to say, as a small business I feel awful, defeated and Square is telling me sorry but not sorry. It’s awful&nbsp;</P> Tue, 11 Aug 2026 17:04:21 GMT enaidy 2026-08-11T17:04:21Z Offline Payment Issue https://community.squareup.com/t5/Payments-Troubleshooting/Offline-Payment-Issue/m-p/847771#M67851 <P>I used offline this past Sat for 15 transactions. This is not my first time using it, no problems until now. Well I immediately connected to the WiFi and the transactions showed all zeros. I waited and nothing but zeros. When I did the transactions, the card went through with the receipt option. Contacted square and I was told one transaction was declined but they did not address the other 14. I felt like square gave me a canned response and did not check to see what went wrong on their end. I sent another email to have it escalated and investigated to see why the transactions are not showing. Needless to say, as a small business I feel awful, defeated and Square is telling me sorry but not sorry. It’s awful&nbsp;</P> Tue, 11 Aug 2026 17:04:21 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Offline-Payment-Issue/m-p/847771#M67851 enaidy 2026-08-11T17:04:21Z Re: Offline Payment Issue https://community.squareup.com/t5/Payments-Troubleshooting/Offline-Payment-Issue/m-p/847803#M67854 <P>Do the transactions that appear at all in your transaction history?<BR /><BR /></P><P><SPAN><I>Square Dashboard → Orders &amp; Payments → Transactions?</I></SPAN></P> Wed, 12 Aug 2026 08:18:44 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Offline-Payment-Issue/m-p/847803#M67854 lennys26 2026-08-12T08:18:44Z