thread Re: Dashboard / Invoices having issues in Firefox in Payments Troubleshooting

Dashboard / Invoices having issues in Firefox

geekeliteaz — Wed, 22 Jul 2026 16:18:34 GMT

My Square Dashboard on PC has been having issues for the past two months. It will usually go into a refresh of the page - which will be very slow - whenever I attempt to duplicate an invoice, sometimes just pull up an invoice, as well as some other actions. I will also randomly receive the error "Oh, no, something went wrong. It looks like we are experiencing some problems on our end"

I have cleared cookies, cache and all the like. I have also used it on another PC with same behavior. Edge works fine when used there.

Re: Dashboard / Invoices having issues in Firefox

forwardfoods — Fri, 24 Jul 2026 19:37:21 GMT

Having the exact same problem with my UI on Firefox.

Re: Dashboard / Invoices having issues in Firefox

forwardfoods — Fri, 24 Jul 2026 20:10:46 GMT

I did another cache clear and it's working better and faster for now.

Re: Dashboard / Invoices having issues in Firefox

geekeliteaz — Mon, 03 Aug 2026 23:56:43 GMT

Still having the same issues with Firefox. Delayed, Dashboard errors out (back end error), Dashboard randomly refreshes or fails to load. No amount of cache / cookie clearing resolves this. Edge works fine. This appears be an issue with Firefox suddnely working with he Square Dashboard on the back end.

Re: Dashboard / Invoices having issues in Firefox

Amora_Wellness — Wed, 26 Aug 2026 17:54:48 GMT

Having this issue with the Item Library just randomly refreshing. Today I was updating inventory for a group of items. Every time I saved the item, the list would refresh and I'd have to perform the same search to bring the group up. Did it like 10 times. So frustrating!!! Also using Firefox. This has been happening for months, but seems to be getting worse. It's creating a lot of extra work.

Re: Dashboard / Invoices having issues in Firefox

Amora_Wellness — Wed, 26 Aug 2026 18:47:15 GMT

Ugh, I cleared my cache, and now my filters for the item library won't save. Keeps displaying image, when I don't want that, and won't keep SKU displayed. Signed out & back in, and they still won't stay with my selections.